Terms and Conditions Billing:
Our pricing includes all Chauffeur payments. No amount of the charges billed to the customer includes a tip or service charge for drivers, service employees, or any other employee at Black Car Premium.
Additional charges will be mentioned on the clients' billing statement when applicable (e.g., tolls, parking, airport, and regulatory fees, operating surcharge)
- All published rates are subject to change without notice.
- All rates are calculated and billed in U.S. dollars.
- Applicable taxes will be charged as required.
Flat-rate rides:
- We have standardized routes with flat-rate pricing for travel to and from most major cities and airports.
- Wait time is defined as the length of time that elapses between a scheduled pickup and a passenger getting into the reserved vehicle. A fee of $1 per minute is charged after the grace period of 70 minutes for international flights, 35 minutes for domestic flights, and 15 minutes for non-airport pickup reservations.
- A Stop Charge will apply to any added stops en route to the drop-off location plus a $1 per minute increase for any wait at the stop location over our 10-minute grace period.
- Passenger-requested stops off-route during a flat-rate trip will be charged the prevailing hourly rate.
Hourly rides:
- Rides between locations to which a flat rate does not apply will be billed for the time the vehicle and chauffeur are at your service. The vehicle hourly rate will apply.
- Hourly rides are billed per hour at the chosen vehicle prevailing hourly rate. Final charges are based on actual ride duration, plus garage-to-garage time. Garage time (positioning) is the cost incurred for the vehicle and chauffeur to travel to your pickup location and to return from your drop-off point. The minimum garage-to-garage time is 90 minutes. Hourly rates do not include tolls, parking, taxes, and other miscellaneous charges, which will be added if applicable, upon ride completion.
- Time-based charges are billed in 30-minute increments.
Cancellation and no-show fees:
- Cancellation charges equal to the rate confirmed at the time of the reservation will apply.
- Sedans are canceled more than 24 hours before the scheduled pickup time.
- International Sedans are canceled more than twenty-four (24) hours before the scheduled pickup time.
- Sport utility vehicles are canceled more than 24 hours before the scheduled pickup time.
- Minibuses are canceled more than forty-eight (48) hours before the scheduled pickup time.
- Motorcoaches are canceled more than seventy-two (72) hours before the scheduled pickup time.
- Limousines are canceled more than forty-eight (48) hours before the scheduled pickup time.
- A no-show fee equal to the base fare price of the trip, plus any applicable wait time fee, will be charged when the passenger(s) fails to arrive at the designated location. To avoid a no-show fee, call 888-868-9875 if you cannot locate your vehicle/chauffeur.